Ezy Call Manager

A productivity tool to track and manage in-coming calls and follow-up action to your organization. You can use it to : 1. Log in all in-coming calls to your organization. 2. Prioritize all calls such that follow-up action can be done according to its priority. 3. Keep a record of all follow up action taken if necessary for each call 4. Specify who recorded the call and who needs to follow up on it. 5. Easily search and locate calls & follow up action in a whole variety of ways like call received date, call follow up date, follow up person, product or subject, priority or status. Use it in a Standalone (one user) environment or for everyone in the company to share this information. FEATURES 1. Can scale from 1 to 30 users depending on the license purchased. Can be used in Worgroup mode for 1 to 3 users and Client Server Mode for 4 to 30 users. 2. User Level security instead of password security. 3. Powerful User Permission features allowing you to specify No Access, Read Only, Add, Add & Edit, Add, Edit & Delete or Full User Access to all main data forms. 4. In-built Back up and Restore function (Using Zip compression format). 5. Context Sensitive Help documentation 6. Preview all reports on screen before printing 7. Export reports to PDF, RTF, HTML, EXCEL and other popular formats. 8. Powerful search and filter functions for locating specific calls. 9. Records the username, date & time of all users who created a new call as well as the username, date & time of users who last edited the calls for easy auditing. 10 . Create and open multiple databases meaning that you can use it for more than one company. . Ezy Call Manager is licensed as shareware, the cost of the registered version is $75 and full download size is 2.05 MB. You can download a free version of Ezy Call Manager by following download link at Free Downloads section of this page. Ezy Call Manager is developed or distributed by EzySoft Developments.

Software Screen Shot

Track and manage in-coming calls and follow-up action to your organization.

Related Software

zip compression format user level security productivity tool html excel filter functions export reports server mode information features client server date time networked auditing priority databases

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Publisher:

EzySoft Developments

Cost:

$75

License Type:

Shareware

File Size:

2.05 MB

Release Date:

1/8/2008

Platforms: WinME, WinNT 4.x, XP, Windows 2000, Windows Vis, Vista

Keywords: call management customer service call administration call tracking helpdesk

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